HaircutSupport
Last updated: November 2, 2026
Contact us
We’re here to help with account access, booking, payments, Stripe Connect, Tap to Pay, and general product questions.
Email hello@gethaircut.app and include your shop name (if applicable) and a brief description of the issue. We typically respond within one business day.
Account and data
To request deletion of your Haircut account and associated data without the app, email hello@gethaircut.app from your account email address with the subject “Delete my Haircut account”. Include your shop name if applicable. We verify account ownership before processing your request.
You can delete your account from the Haircut mobile app: open Settings, scroll to Delete account, and follow the confirmation steps. This permanently removes your login and profile data from our systems.
Records needed for legal, payment, or fraud-prevention obligations may be retained as described in our Privacy Policy.
Shop owners who delete their account will also close their shop on the platform. Active Stripe subscriptions or Connect accounts may need to be cancelled separately in your Stripe Dashboard.
For more on how we handle personal information, see our Privacy Policy.