Privacy Policy

Last updated: April 29, 2026

Introduction

Haircut (“Haircut,” “we,” “us,” or “our”) is operated by Agentic Studios (“Agentic Studios”). This Privacy Policy describes what personal information we collect, how we use it, and when we may disclose it when you use our websites, applications, and related services (collectively, the “Services”). By using the Services, you agree to this policy.

Information we collect

Depending on how you use Haircut, we may collect:

Account and profile data: name, email address, phone number, password or authentication credentials, business or shop details, and preferences you provide when registering or using the Services.
Booking and operational data: appointments, schedules, services, staff assignments, client records, notes, and messages you or your team enter into the platform.
Client contact data: information salons store about their clients (for example, name, phone, email, birthday, visit history) when provided by the business or the client through booking flows.
Payment-related data: payment processing is handled by Stripe and subject to Stripe’s policies. We may receive limited transaction metadata (such as payment status, identifiers, and amounts) as needed to operate payouts and billing.
Communications: messages you send us (for example, support requests), and SMS or email delivery metadata when we or your shop send automated messages through integrated providers.
Device and usage data: IP address, browser type, device identifiers, approximate location derived from IP, pages viewed, and diagnostic or performance data collected through cookies and similar technologies.

How we use information

We use information to:

Provide, maintain, and improve the Services, including scheduling, Commander tools, and client features.
Authenticate users, secure accounts, and prevent fraud or abuse.
Process subscriptions and payments and facilitate payouts through Stripe Connect, where applicable.
Send transactional messages (such as appointment reminders or account notices) and, where permitted, product updates; you may opt out of non-essential communications as described below.
Analyze usage in aggregate to improve performance and develop new features.
Comply with law, enforce our terms, and protect rights, safety, and security.

SMS and text messages

Where salons enable messaging, we may send SMS through providers such as Twilio on behalf of the business to clients who have opted in to that SMS program. Booking and purchases do not require SMS consent; you may provide a phone number for scheduling or contact without receiving promotional or program SMS unless you separately agree. Mobile numbers and related delivery metadata are used only to send these messages and to honor opt-outs—not for unrelated marketing by Twilio or other vendors beyond delivering the service. Message frequency varies based on appointments and shop settings. Message and data rates may apply. Recipients can opt out of promotional or automated SMS as described in the message (for example, by replying STOP). Reply HELP for assistance or contact hello@vibedevelopment.ai.

Mobile opt-in data and SMS consent data are not shared or sold to third parties or affiliates for marketing or promotional purposes.

We do not sell your personal information. We do not share personal information with third parties for those parties' own marketing, advertising, or promotional purposes. Phone numbers and other contact information collected for salon messaging or account-related SMS are used only to deliver the Services described in this policy (for example, transactional notices and shop-initiated messages through integrated providers such as Twilio). That information is not sold or licensed for unrelated marketing campaigns or broker lists.

We may share information only in the limited circumstances below:

Service providers: with vendors who assist us (for example, hosting, analytics, email delivery, SMS delivery, error monitoring), subject to confidentiality and processing terms that restrict use of personal information to providing services to us—not for the vendor's independent marketing.
Payment processors: with Stripe (and financial partners as needed) to process payments and payouts; see Stripe’s privacy policy for how they handle card and bank data.
At your direction: with integrations or features you enable, or when a shop shares data with its staff or clients through the Services.
Legal and safety: when required by law, legal process, or to protect our users, the public, or our rights.
Business transfers: in connection with a merger, acquisition, or sale of assets, with notice where required.

Cookies and similar technologies

We use cookies and similar tools to operate the Services, remember preferences, and understand usage. You can control cookies through your browser settings; disabling some cookies may limit functionality.

Data retention

We retain information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may depend on your role (for example, shop owner vs. client) and whether an account remains active.

Security

We implement technical and organizational measures designed to protect information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

Your rights and choices

Depending on where you live, you may have rights to access, correct, delete, or export personal information, or to object to or restrict certain processing. California residents may have additional rights under the CCPA/CPRA. To exercise rights, contact us at hello@vibedevelopment.ai. We may verify your request before responding.

Children

The Services are not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected such information, contact us and we will take appropriate steps to delete it.

International users

If you access the Services from outside the United States, your information may be processed in the United States or other countries where we or our providers operate, which may have different data protection rules than your country.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the “Last updated” date. Material changes may be communicated through the Services or by email where appropriate.

Contact

Questions about this Privacy Policy: hello@vibedevelopment.ai